Buy with Confidence
Arbitration
Arbitration per NAAA guidelines: a fair, documented process backed by a dedicated contact who answers the phone.
Start a claim
Bought a vehicle and something isn't as announced? Contact Tawney directly. Have your stock number and sale date ready.
Tawney Clum, Arbitration
Arbitration contact
Arbitration per NAAA guidelines. One person owns your claim start to finish.
Tawney Clum
Arbitration
Visit the arbitration office inside the main building at 3323 Port St., Nampa, ID 83687.
Costs & coverage
Arbitration is available on qualifying in-lane and online purchases. See auction policies for thresholds.
Turnaround
Arbitration claims are reviewed promptly. Most resolve within 48 hours of submission.