Buy with Confidence
Inspection & Arbitration
Clear condition announcements, post-sale inspections, and a fair arbitration process — backed by a dedicated contact who answers the phone.
Arbitration contact
One person owns your claim start to finish.
Jay Voth
Arbitration Manager
Visit the arbitration office inside the main building at 3323 Port St., Nampa, ID 83687.
Costs & coverage
Post-sale inspection pricing varies by vehicle type and coverage level. Arbitration is available on qualifying in-lane and online purchases — see auction policies for thresholds.
Turnaround
Inspections are typically completed within one business day of request. Arbitration claims are reviewed promptly — most resolve within 48 hours.
Guarantees
7-day frame & hidden-damage guarantee on vehicles $3,000+. Green-light vehicles auto-qualify for the enhanced guarantee.
Start a Claim
Submit an arbitration request
Bought a vehicle and something isn't as announced? Submit the details and Jay's team will review your claim. Include your stock number and sale date for the fastest resolution.
Submit arbitration
More From the Shop
Detail, mechanical & transport services
Detail Shop
Wash, buff, interior reconditioning, and front-line prep for consigned units.
Mechanic Shop
On-site inspection, diagnosis, and repair by our in-house mechanics.
Transport
Regional pickup and delivery lanes for consignors and buyers alike.